The banking industry trends in the approaching year

The banking field is proactively establishing complex technologies to enhance their system and customer services. Let’s see what the banking trends are today.


When was the last time you went to an Automatic Teller Machine machine for some money and transfer money to your pals? Probably a long time back. We can now very conveniently to make a transaction with the banking application on our phones. Banking services have never ever been that quick. Through a banking app, we can actually do many things, like transferring money, paying expenses and buying investing goods. Amongst the most convenient features that you can get from mobile banking app is contactless payment. It is quick, easy and safe. It eliminates the additional step of inserting a chip and pin number and searching for your wallet at the till. This has really saved you a couple of seconds when doing a payment. More financial institutions and mobiles will support the contactless payment function on users’s mobile phones and also the payment card. One of the banks which has previously launched their own banking application with built-in banking services is David Li’s BEA.

Higher attention in AI has happened because of banking corporation needs. AI have assisted banks an awful lot in different facets. One among the common uses of AI is information management. The overwhelming customer info of a bank will be ordered and analysed by AI. It is the hottest technology to play an important role in the existing digital improvement of the banking industry. Banks which have applied AI in their firm, are able to provide more accurate goods and solutions to their customers. Also, AI can lead to considerable cost reductions. Through machine learning, AI application such as chatbot can talk to customers and supply particular solutions to them. Customer servicing agents can free their time for other crucial duties. They can also be helpful in risk handling and advertising as well. Banks such as Sergio Ermotti’s UBS are using AI for cost reduction and enhance quality of business.

The banking business has been being reshaped by the blockchain technology. This technology offers an exciting rate of security in saving and moving data, which make itself a reliable and high desire in the market. It is being recognised as the new technology in banking industry that would reduce fraud in the financial world. This attribute of this technology has made payment and transaction better and safer than ever before. Specially in this cash-free era, many of us are using contactless payment or digital banking management. This is the best technology protecting us in the digital world. It likewise allows users to make the most of the transparent network infrastructure as well as low operational costs. Banks such as Piyush Gupta’s DBS are actively adopting brand-new technologies for increasing the competitiveness in the market.

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